Voice AI agents that make the calls your team has no time for.
Every business has calls that never get made: confirming COD orders before dispatch, reminding customers about an EMI or an appointment, calling back a new lead while they are still interested. A voice AI agent makes those calls on an Indian number, in Hindi, Hinglish, English or a regional language after testing with your users, and writes down what each customer said.
- Free 30-minute call
- Fixed quote in writing
- Code you own
What is a voice AI agent?
A voice AI agent is software that makes or answers phone calls and talks with people in natural speech. It listens, understands what the caller says, replies in a human-sounding voice and follows a script with set limits. It records the outcome in your systems and hands the call to a person when needed.
Many Indian customers switch between Hindi and English in the same sentence, often on a noisy line. So the agent has to cope with Hinglish, accents and background noise. We test every script and every language with your own users before it goes live, the agent always says it is AI, and anyone can ask for a person.
Calls a voice agent can make for you.
Not sure it is the right fit? Ask an engineer first.
Thirty minutes with a senior engineer, free and with no obligation. Bring the problem, not a brief.
Before and after the call.
A call is only useful if something happens next. Before it dials, the agent reads the order, lead or due date from Shopify, WooCommerce, your CRM, a Google Sheet or Tally Prime. After the call, it writes the outcome back, sends a payment link or booking confirmation by WhatsApp or SMS, and creates a task when a person needs to follow up. Every call ends with a short written summary, not just a recording.
See how we build AI automationHow a build runs.
What it runs on.
Controls as standard.
Every call opens by saying it is an AI agent calling for your business, and the customer can ask for a person at any time. Under TRAI's rules, promotional calls come from the 140 series and respect each person's DND choices. Service and transactional calls by firms regulated by RBI, SEBI, IRDAI or PFRDA come from the 1600 series (TRAI, July 2026). TRAI's September 2026 amendment adds that automated and AI voice calls must be declared to your telecom operator first. Follow-ups based on an enquiry are allowed for only seven days. We keep consent records, play a call recording notice and log every call, built to support your duties under the DPDP Act 2023. Your lawyer stays your adviser on the law.
What the DPDP Act means for your website and appRunning costs, in the open.
Voice AI is paid by the minute. Inc42 reported in July 2026 that self-serve customers of one Indian voice AI platform pay about ₹5.5 a minute. In the same report, Inc42 put human calling at about ₹7 to ₹8 a minute, before hiring, training and attrition. Your rate depends on the platform, the languages and how long calls run, so we estimate it from your own call volumes. Usage is passed through at cost and shown separately from our fee. Some jobs cost less as a WhatsApp message than a call, and we will tell you which.
See AI chatbots and WhatsApp botsPublic helplines too.
Voice agents can answer scheme questions, send reminders and run feedback calls for government helplines, in Hindi and regional languages after testing with real callers, with every call logged and a person able to take over.
Government and public sectorOften built alongside it.
Frequently asked questions.
Which languages can a voice agent speak?
English, Hindi and Hinglish, and regional languages such as Tamil, Telugu, Kannada, Marathi or Bengali, always after testing with your users. Quality differs by language, accent and line noise, so we test each script on sample calls first. Where a language is not good enough yet, the agent passes the call to a person.
Is it legal to call customers with AI in India?
Businesses do make AI calls in India, and TRAI's rules for business calls apply. Promotional calls must come from the 140 series and BFSI service calls from the 1600 series, and TRAI's September 2026 amendment says AI voice calls must be declared to your telecom operator first. Keep consent records, and ask your lawyer about your own case.
Will customers know they are talking to AI?
Yes. Every call opens by saying it is an AI agent calling for your business, and the customer can ask for a person at any time. It is the honest way to treat people, it avoids confusion later, and it fits the transparency principles in the India AI Governance Guidelines (MeitY, November 2025).
Can it transfer the call to a person?
Yes. The agent transfers the call to your team when the customer asks, when the talk goes beyond its script or when it is unsure. Your staff see a short summary first, so the customer does not have to repeat anything. Outside working hours, it books a callback and tells the customer when to expect it.
How is a voice AI agent priced?
With a fixed, itemised quote in rupees for the build and pilot, with any GST shown separately, paid in milestones. Usage, meaning call minutes, telephony and speech and AI model costs, is passed through at cost and shown separately. We estimate it from your own call volumes before you commit, so the running cost is clear up front.
Can it use our existing phone number?
Often, yes, for inbound calls, depending on your telephony provider. Outbound calls need the right number series under TRAI's rules, such as the 140 series for promotional calls or the 1600 series for BFSI service calls. We check what your calls need before anything is set up, and the numbers stay in your name.
Still have a question? Call +91 99966 88404 and speak to an engineer.