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Security, data protection and DPDP Act compliance: How we look after your systems and your data.

India's cyber security agency, CERT-In, handled more than 29.44 lakh cyber incidents in 2025 (PIB, January 2026). Before you let a supplier near your systems, you should know how it works. These are the practices we follow on every project, published so you can see them before you ask.

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  • Fixed quote in writing
  • Code you own
What we do on every project

Six areas, written down.

01 Access and accounts Multi-factor authentication on every account we use, access limited to the people working on your project, credentials shared through a password manager and access removed when the work ends. Your domains, hosting and cloud accounts are registered to you.
02 Secure development Every change reviewed by a second engineer, dependencies scanned for known vulnerabilities, secrets kept out of code, separate development, staging and live environments, and security testing before launch, informed by the OWASP Top 10.
03 Your data under the DPDP Act A Data Processing Addendum before any work with personal data, setting out what we do with it on your behalf. The minimum data needed for the job, encryption in transit and at rest wherever the platform supports it, and hosting in Indian cloud regions where your data must stay in India.
04 AI with safeguards AI providers whose business terms rule out training on your data, sensitive data kept out of prompts, every answer logged and a person reviewing any decision that significantly affects someone.
05 Backups that are tested Backups for the systems we run, checked by actually restoring them, with recovery steps documented for the people who will need them.
06 If something goes wrong If we become aware of a breach affecting your data, we tell you without undue delay, give you what you need for your own reports to CERT-In and, under the DPDP Act, to the Data Protection Board and the people affected, and work with you to contain it.
Free 30-minute call

A security question about your project? Ask an engineer.

Thirty minutes with a senior engineer, free and with no obligation. Bring the problem, not a brief.

Supplier due diligence

Sending us a security questionnaire?

Good. We complete supplier security questionnaires honestly and in writing, and we can provide our Data Processing Addendum, a list of the sub-processors your project would use, showing where each one processes data, and a description of the practices on this page.

If your own customers send you questionnaires, or you are working towards ISO 27001, a security audit by a CERT-In empanelled auditor, or the cyber security rules your regulator sets, we build and document your systems to support that work. The certificate or audit report is yours to obtain from the relevant body.

Questions, answered

Frequently asked questions.

Will you complete our supplier security questionnaire?

Yes. Send it through the contact form or ask on a call, and we will complete it honestly and in writing. Where a question does not apply, or a control is handled by a hosting provider rather than by us, we say so and explain who is responsible.

Where is our data hosted?

Where you need it to be. When data must stay in India, we host on AWS (Mumbai or Hyderabad), Microsoft Azure (Pune, Chennai or Mumbai) or Google Cloud (Mumbai or Delhi). Any provider that processes data outside India, such as an AI model provider, is named in your sub-processor list, so nothing is hidden.

Do you sign a Data Processing Addendum and an NDA?

Yes. Our Data Processing Addendum sets out how we handle personal data on your behalf, as the DPDP Act expects of a business and the processor it uses. It comes with every statement of work that involves personal data. We sign a mutual NDA before any detailed discussion where you need one. Both are ready before work starts.

Do you use AI tools on our code or data?

We use AI tools for parts of our engineering work, under the same confidentiality rules as everything else, and our engineers review what they produce. If you would prefer some code or data never to be processed by AI tools, tell us and we will agree that in writing.

What happens to our data when the project ends?

We return or delete it, as you choose, unless the law requires us to keep it, and we confirm deletion in writing if you ask. Access to your systems is removed at the same time, and your accounts and credentials stay with you.

Which Indian rules do you build for?

The Digital Personal Data Protection Act, 2023 and the DPDP Rules, 2025, which start in phases. Until the main duties begin, section 43A of the IT Act, 2000 and the SPDI Rules, 2011 apply. We also build for the CERT-In Directions of 28 April 2022: report incidents within 6 hours and keep logs for 180 days in India.

Can you help us meet our own security obligations?

Yes. We build systems with access control, logging, backups and documentation that support ISO 27001, CERT-In's reporting and log rules, the DPDP Act and your customers' requirements. Certificates and audits come from the relevant body, so we never claim to make you certified or compliant. Take advice from your lawyer on your own duties.

Still have a question? Call +91 99966 88404 and speak to an engineer.

Got a security question before you start?

Ask it on a call or through the contact form. A senior engineer answers, in writing if you prefer.

Or call us+91 99966 88404

A senior engineer replies within one working day, in Indian business hours (IST).

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